When possible, if the names of the speakers are mentioned in the recording we will do our best to assign them to the correct speaker when transcribing. We do say however, it can be hard when, for example, it is four male voices speaking in a group discussion, to discern who it is that said what. If no names are mentioned then each speaker will be assigned a number. Alternatively, you can provide us with the names of the speakers in the recording in any email exchanges or in the additional information segment of the payment process.
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